Environmental Services

COURSE DESCRIPTION

Environmental Services Certificate Program

Length of Program: 6 Month Program Overview

This program was designed to keep to the company mission in preparing individuals with marketable job skills in the field of Building Maintenance Services. Thus, the overall company mission encompasses and supports a comprehensive vocational curriculum that uses modern tools and “green” processes. 

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and supports a comprehensive vocational curriculum that uses modern tools and “green” processes. The course content is presented both in standard classroom lecture type setting and self-paced practical work experience format with hands on training. In keeping with the company philosophy of helping individuals to go,” beyond limitations,” trainees in BCT are paid for service performance. 

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Program Objectives

Custodial Training Summary 
Safety Performs job related tasks (i.e. chemical and equipment use) according to specified safety protocols. Can interpret safety signs found in the workplace. 

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Job Performance 
Uses common tools, equipment, machines, and materials for performing various custodial tasks. Maintains a good work ethic.

Communication 
Understands and responds to verbal/written requests in English. 
Effectively communicates with supervisor regarding emergencies, training needs, missing work, specific task expectations, etc.

Professionalism 
Demonstrates appropriate behavior, attire, attitudes, and social interactions. Responds appropriately to instruction and criticism. Develops strategies for maintaining a positive self-image.

Team Participation 
Works with other custodial staff to complete special tasks.

Time Allocation 
Performs successful time/task management.

Customer Service 
Responds appropriately to greetings and requests by customers and clients       

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Cleaning Introduction 
This lesson with lab builds skills and knowledge necessary to work safely and cooperatively with fellow students (the crew) under the direction of the instructor (supervisor). Emphasis is placed on completing the job safely, within a certain time frame, and with quality while building general cleaning skills 

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Janitorial Housekeeping I 
During this lesson, advanced custodial students become more proficient at performing the tasks of a custodian.  Emphasis is placed on completing the job safely, within a certain time frame, and with quality; and on planning and preparing for the job. 

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Janitorial Housekeeping II 
In this lesson with lab, students with basic knowledge of building maintenance advance their knowledge and performance of maintenance tasks. 

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Hard surface Floor Care I 
Students build their skills in cleaning floors and working with cleaning chemicals.  In this class and lab students work individually or cooperatively with in a team while stripping, refinishing, and/or generally maintaining floors.   Emphasis on safety, quality of work, working within a timeframe, self-motivation, planning/preparation and cleanup. Hard surface Floor Care II 

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High Pressure Surface Cleaning 
This lesson and lab focuses on correctly and safely maintaining floors and floor pads based on floor and pad type.  Emphasis is placed on preparing and planning for the job and selecting the appropriate equipment and cleaning products for the job.  The instructor also emphasizes following supervisor direction and work orders. 

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Carpet Cleaning 
This course is designed for students who need to learn how to run and maintain specialized custodial equipment in a variety of settings. Emphasis is placed on selecting appropriate equipment. Students are expected to use proper procedures before and after using equipment and to work safely. 

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Upholstery & Wall Washing 
This course with lab covers how to clean carpet and upholstery using the correct cleaning techniques, extraction equipment, and chemical solutions for carpet type.   

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Team Cleaning/ Hospital Cleaning/ Trauma/ Crime Scene 
This class and lab focuses on the student’s ability to recognize cleaning problems and to act on them. Emphasis is placed on choosing the best solution and then to plan, prepare, and implement these solutions as an individual or as part of a team.  Emphasis is placed on safety, self-motivation and attention to detail. Project Completion, Review & Final Examination